Q. I
work with someone who gossips and backstabs other people, and
yesterday two people told me he said that I’m not dependable. I
know he has the boss’s ear and I’m worried. When I asked
him about it, he denied it. How can I stop this behavior?
— Jack W.
A. It
won’t be easy, but you can probably make him or her think twice
about doing it again. Backstabbers are character assassins. They
strike with hidden weapons of lies and innuendoes. Consider the
behaviors of backstabbers:
They never deal with
issues openly.
When there’s
conflict and you ask their opinion, they smile and say everything
is fine: "No
problem…whatever you say".
They appear to be
supportive, but withhold information you may need. Then,
behind your back, they're
critical of you and your ideas.
They Lack Confidence
When you’re the
target of this character assassin, you may feel helpless—because
you can’t fight back openly. So build up your self-confidence
by reviewing your successes, talents and good qualities. Backstabbers
don’t respect themselves enough to stand up to a confrontation,
because they’re often deeply insecure. (Healthy people have
enough confidence in themselves to go directly to a person who
disagrees with them and try to clarify or resolve the issue
politely.) Backstabbers can’t do that—they can’t
handle the possibility that they might be vulnerable, so they point
fingers at other people.
Play
It Subtly
How to deal with them?
Get the issue out in the open, and in person, but don't confront them
in a threatening manner. When you know from past experience that this
person is just waiting for you to mess up so he or she can go after
you, try to "pre-call" the behavior--ask for the behavior
you want before it occurs: "Bill,
I'd like to check a couple of things with you. I value your ideas
and would really appreciate your honest opinion. We’re working
together on a lot of projects and not everything will go as smoothly
as we’d like it to. I'd like us to agree that any reaction we
have to each other’s ideas will be discussed personally with
each other before they're discussed with anyone else. Could we agree
to that?"
Don't be antagonistic or
threatening. Don't try to set a trap or put him in a corner; do it
at a time when he or she isn’t under pressure—maybe over
coffee or lunch. But watch out if the backstabber responds with
something like, “Why
do you say this? Is there something I’ve done you have a
problem with?” This
could be a dangerous trap, because if you accuse him openly, he’ll
probably deny it hotly and may even storm away from the table—making
further contact even more difficult. You might say,
“No, not at all. It’s just that when I work with someone
regularly, I like us to agree on how we’ll act and handle
disagreements. It helps solve problems more easily, and can
eliminate bad feelings later on—especially when we’re
both under pressure.”
What if he agrees and you
later learn he violated the agreement? Talk to him again, but gently,
and discuss the agreement you both had: "Bill,
remember when we started this project and set some guidelines on the
way we’d work together? It was my understanding that we agreed
to air any feelings we had about the issue between the two of us
before we discussed the idea with anyone else. I'm concerned that
the agreement hasn't been kept completely."
Don’t
Name Others
If he denies it or claims
ignorance, say: "I'm
concerned that other people may have been included in this discussion
other than the two of us. I ‘d like to think that you and I
can handle this situation as we agreed to. In the future, when there
are things you don't agree with completely, here's how I'd appreciate
your bringing them to my attention."
In other words, never accuse; but continue to restate your need.
For
example, if he says, "Who
told you that?"
just say, "I'm
not accusing you of anything. I just want to be clear that my
understanding of our agreement is accurate. I believe we agreed to
discuss any differences of opinion with each other before we talk
with anyone else. Is that your understanding of the agreement?"
If you have stronger evidence that he’s been talking behind
your back, talk to him again, and don’t let up. Eventually
he’ll realize that what he’s doing is getting back to
you, because you’ve put his behavior in the spotlight—something
he can’t stand. He’s likely to stop backstabbing you,
because you took away his hiding place. He’ll just look for
another victim.