Now
that the economy is getting better, you may be ready to move up to a
significantly bigger job—either in your present company,
or a new one. You may have had to put up with stagnant pay raises,
the worry of downsizing and burnout from handling two jobs because of
productivity demands. So how do you increase your chances moving up,
and landing a really great job?
According
to a recent survey by Novations Selection, Development and
Communication, a performance improvement firm, nearly half of U.S.
companies now face an employee exodus. Several other surveys back
them up, as well, and the reasons given are similar to yours:
dissatisfaction with pay; burnout; pent-up demand. So this is
probably a better time than ever to try to land your next big job.
Provided
you can trust your boss, my first suggestion is to talk to the boss
and express your concerns. An honest, ethical boss will respect your
feelings and guide you to the best possible move—whether that’s
inside or outside the company. If your decision is to build your
career with another company, start by learning all you can about it.
Check out several web sites (like Hoover’s On-Line.) Use your
professional network to contact anyone in that company to learn more
about the position. In either case, try to get a job description to
target your campaign.
Prepare
a cover letter that introduces yourself, summarizes key results
you’ve accomplished in your career, and highlights to specific
features of your resumé. Prepare a resume that presents a
clear, relevant, persuasive picture of why you think you’re the
best candidate for the position.
Then
try to phone the decision-maker for the new job and ask about the
process for applying. (I don’t recommend sending out
unsolicited resumes; many just get tossed out. And some may wind up
back on your boss’s desk.) It's
so much better when you've showed enthusiasm as you talked to the
right person, then followed up with a personal letter and powerful
resume. That way, your name may be more familiar when your resume
arrives. You might have an added advantage by writing on the
envelope, “As we discussed.”
Make
sure your resume has key words that are linked to the job description
and your level of management or technical expertise. Today, many
companies use computer programs to scan resumes electronically and
select only those that match the criteria for the job.
Prepare
for the Interview
Once
you secure an interview, plan to talk about how your up-to-date
skills would match the needs of the job. Show that you’ve read
widely in the field and are current with the cutting edge of what’s
going on in your field. Plan your answers to potential questions,
like these:
• Walk
me through that (situation, meeting, discussion, etc.).
• What
happened then?
• How
did you feel about it?
• What
would you do differently if you had to do it again?
• Can
you give me a specific example of a time that you acted unwisely?
• What
was going through your mind at the time?
• How
did you get involved in your last team assignment?
• What
was your last big challenge?
• What
role did you play?
• How
did you get that role?
• If
I were a fly on the wall, what would I have seen taking place?
• What
other key things happened?
• How
do you make decisions?
• How
did you feel about the decision process you usually use?
• Tell
me about one of those times when you were especially frustrated.
• Especially
proud?
• What
did you do in each situation?
• What
were the critical points that stick in your mind?
• What
kind of thought and planning was involved in your last major
decision?
• What
do you regret most about your career?
• Tell me when and
how you first became interested in _______(discipline).
• What
were your thoughts that led you to major in (college major)?
• What
courses were most challenging? Why?
• With
(work experience), what were your typical duties and tasks?
• In
what area did/do you spend the most time?
• What
are your most significant skill areas?
• How
did you gain that knowledge/skill?”
• Tell
me about the equipment, tools, machinery with which you work?”
• What
has been your most challenging technical project?”
• You
have seen the job description; what seems to interest you the most?
• How
is it appealing?”
• Tell
me about your specific experience with (equipment, technology, etc.).
• How
do you assess your skills in relationship to this position?
• Where
are you strongest technically? How so?
• Where
would you say you are you the weakest in relationship to this
position?
• How
has technology affected the way that you work?
• Tell
me about your short and long term career goals.
• Why
do you want this job?
Level
and complexity of previous work
• What
did your job at Acme Company consist of?
• Could
you describe a typical day on your job?
• What
sort of things took up most of your time on this job?
• What
kind of decisions did you typically make on this job?
Extent
of job responsibilities
• Could
you explain just where you fit into the organization?
• Could
you tell me a little about your boss's job?
• How
much contact, typically, did you have with your boss?
• In
your contacts with your boss, what kinds of things went on?
• To
what extent did your boss leave you alone?
• What
kind of decisions did he/she expect you to make?
• What
kind of staff assistance did you normally get?"
• In
what areas?
Motivation
• How
did you happen to go into that job in the first place?
• What
attracted you to that kind of work?
• Why
did you decide to make a change?
• What
are some of the things that kept you working at that job?
• Describe
what you would consider to be the perfect job for you—
disregarding any past
jobs you've had.
Attitudes
and feelings
• What
did you like best about the job
• What
kind of things didn't you like about the job?
• What,
in the job, did you find particularly satisfying?
• How
did you feel about the company as a whole?
• What
did you like about the company?
• Was
there anything about the company or the manner in which they
operated
that you didn't particularly like or agree with?
• How
would you describe the kind of company it is?
• What
kind of atmosphere or climate would you say it has?
• How
much of a challenge did you find the job?
• What
aspects of the job were challenging?
• How
did you feel about the progress you made?
Questions
That Probe More Deeply
• What
caused you to consider leaving your present job?
• Describe
for me a typical day on your present (last) job.
• What
particular part of your job did you like best? Least?
• How
did you like working in that department (assignment, office)?
• If
you could have changed things, what would you have suggested?
• What's
the most difficult situation you have ever had to work in?
• If
you could write you own job description, what would it be?
• This
new job I've just described to you--what about it is most appealing?
• How
does this job compare with others you are now considering?
• What
do you eventually want to do? Five years from now? Ten years?
• What
has been your greatest creative achievement?
• Tell
me about your most recent creative disappointment, when you just
couldn't
get the job done in your own way, on your own terms.
• What
additional information do you think I should have about you?
• Where
do you want to wind up, professionally, at the height of your career?
• Tell
me why you prefer to work alone (or, in a group).
• Why
do you prefer to work in a structured (unstructured) situation?
• How
do you respond to criticism?
• How
do you respond to strong creative direction?
•Tell
me why you like specific directions (non-specific assignments).
What
you the candidate should ask--
• Why
is the position available?
• What
happened to the incumbent?
• What
are some of the primary objectives of the job?
• What
are you looking for in a candidate?
• What
type and how much training will be provided?
• What
is a typical workday like?
• What
are the skills and abilities considered necessary?
• What
does it take to be successful here?
• What
do you like best about _____?
• What
do you like least about _____?
• How
is performance evaluated?
• What
are key priorities for the company/ department/job?
• What’s
the process for making decisions here?
• How
much independence of thinking and acting do you look for in an
employee?
• Where
will this job lead to?
A final thought: Follow
up every interview with a thank-you note briefly noting why you’re
excited about being considered for the position. It’s a great
opportunity to re-sell yourself by recalling two or three key points
you made in the interview. Good luck!