Start with just one or
two you that you could commit to most easily. Add action steps and
deadlines that won’t conflict with your normal workload. Then
make them a part of your everyday planning.
Don’t add any more
productivity-builders until the first one or two become so natural to
do that you’re not really aware they’ve become an
unconscious daily habit. Only then should you pick one or two more
and treat them the same way. And don’t be surprised—or
discouraged—if it takes the entire year for only two or three
to become unconsciously natural behaviors. Real change takes that
long. Good luck!
Imitate
effective people. Identify
people at work who already have the qualities you’d like to
have to be productive and successful. Get to know them better, over
lunch or coffee. Spend quality time with them if you can—maybe
even tell them why you’re interested in getting to know them
better, and offer to help on some of their projects. Then, do what
they do.
Manage
pressures —
both
job and personal. Find a release, reinforce weak points, or
re-channel the pressures. Some pressure helps people be productive;
too much and it can wear people down kill incentive.
Manage
your stress.
Build, cherish your serenity. Identify/eliminate stress and exercise
hard for 20 minutes, three times a week. List your stressors and take
steps to eliminate them—or at least manage them better.
Manage
your time.
Take 15 minutes each day to plan your day, week, month, year. Set
A-B-C priorities daily. (A=Must
do today. B=Do your best to do it. C=Do it only when the A’s
and B’s are done.
Say “No”
to
lower-priority tasks and requests. Focus on tasks that produce 80%
of your results. This puts you on track to do your A’s.
Set
productive (S-M-A-R-T) goals:
Make goals Specific,
Measurable,
Achievable,
Realistic,
and Time-bound.
Do it
NOW!
Don’t procrastinate. Don’t promise yourself you’ll
do it later.
Lead
people gently. Don’t
push them. Pull them along with you—through example,
motivation, praise and encouragement. They’ll respond with
better commitment.
Listen
actively,
one-to-one, openly and honestly. Remember that you have two ears but
only one mouth: listen twice as much as you speak. You’ll learn
a lot more
Communicate
directly,
one-to-one, openly and honestly. Be consistent in the way you treat
other people. Let people know you tell it respectfully, but you tell
it straight. Don’t manipulate—just talk openly. It builds
trust.
Manage
your disagreements.
Resolve each conflict in a style that fits the situation: Win/Lose;
Accommodation; Compromise; Avoidance; Collaboration Analyze the
situation. Try to get successful win/wins for both parties. Treat
the other person as your partner, not the enemy.
Encourage
participation in
decisions. People will be more involved in carrying them out, and
they’ll do a better job.
Motivate
& empower people.
Use praise and recognition in a 4:1 ratio to criticism to “power-up”
people. Use the 4:1 ratio both on and off the job. Sounds easy, but
it isn’t. Try it for just one day and you’ll see why we
tend to criticize more than praise.
Count the
cost before
you make waves. Ask, “Is
it worth it?”
If it
isn’t, drop the effort and move on to something else.
Manage
long-term projects.
Plan ahead. Anticipate problems; build back-up plans, and don’t
manage by crisis. Plan your work and work your plan.
Make
meetings productive.
Publish and follow an agenda. Let a team of three lead the meeting:
facilitator, scribe and timekeeper. And start meetings on time.
Manage by
facts. Use
charts, graphs and the quality tools
to
define problems, analyze causes, identify solutions, and measure
progress.
Delegate
tasks.
Use a process and plan for opportunities to delegate tasks to others.
Sometimes, you can delegate upwards (to your boss) and laterally (to
co-workers)—not just downwards to direct reports. Keep a
delegation log to remember who’s doing what.
Encourage
innovation.
Look for new ideas and new ways to do everyday things with a fresh
approach.
Establish
teams
to help you get more done better, faster, with better results —and
with peak commitment. Get people who already show leadership to head
up the teams.
Delight
your customers,
and work hard to build great relationships with them. Handle
complaints. Turn each complainer into a supporter for your company,
department, and you.