Q. Today
a co-worker astounded me when he reacted to a surprise question at a
meeting. The topic was one he hadn’t prepared for (but knew
generally) and he gave a polished, confident presentation on the
spot. How is it possible to do this? I’d like to have this
skill! —
Lois K.
A.
Probably
because he’s practiced—and mastered—the skill of
speaking ad-lib. You can too. How? By knowing how to do it; being
willing to take some risks; having confidence in your ability. And
lots of practice.
Mastering the skill of
speaking impromptu—without advance knowledge of the topic that
will be discussed, and with little or no preparation time—will
help you feel more comfortable thinking—and speaking—anywhere,
anytime. It doesn’t mean that you’ll try to bluff your
response with remarks that have little or no content. It does mean
having a broad understanding of the topic and a willingness to apply
what you know to the specific focus being discussed. Let’s
begin with long-range preparation.
Make a list of issues or
topics being discussed at your work right now. Then rank the topics
from most important to least important. Use this to build a knowledge
base for possible ad lib comments. You don’t have to be an
expert on the entire topic—just be able to apply some points to
a current problem. Take a few topics at a time and write two or three
key points about each one. Your points might cover, for example:
• How this topic
affects your product delivery or service
• Problems people
have implementing the points you’ve identified.
• Ways each of your
points can smooth workflow; eliminate waste;
build relationships,
solve a problem.
You
might keep this information on a 3 x 5 card—one for each
topic—and add data as you learn more about the topic.
Expect
to Talk
If
you’re attending a meeting, expect to participate in some
way—otherwise, why attend the meeting? Try to predict topics
related to the meeting agenda, which you may be called on to discuss.
Then practice thinking about those topics to develop two or three key
points on each one.
Next,
practice giving your opinions or explaining your viewpoints, out
loud, and often, with little preparation. Pick out 3 x 5 cards at
random and start speaking about what you know about the topic. Do
the same immediately after hearing a news story; reading a magazine
or newspaper article; hearing someone discuss a topic. (When you’re
in your car, try speaking out loud on the topic while you’re
waiting for stoplights.)
•
Have a few ready-made
remarks, phrases, introductions on hand—and some stories or
anecdotes that you can use to illustrate a point from several
angles. For example:
“John,
you’re bringing up a key topic that’s crucial for the
success of our business,
and
especially what we’re discussing today. I see three thinkg
about this topic
that
have special relevance. First…”
Since
you expect to speak up—or called on to share your ideas—you’ve
prepared for it.
•
Know some ready-made
organizational patterns you can choose from:
—Past,
present, future.
“Let’s look at how this problem has had a history with
us, its
impact now and what we
might expect as we deal with it in the future. We first
started working on this
when…”
—How
the topic affects you, another person, and the audience.
“This topic is having
multiple impacts on us:
first, it affects how we ourselves are thinking and working;
next…”
—Yes/Now:
Here’s why.
“It seems to me our choice is clear: we either implement the
idea
now—as is—or postpone it for later discussion. I think we
need to go with it
now, and here’s why
I say that…”
•
Know how to make the best
use of your time.
—As
you get up to speak, decide on your organizational pattern and
two or three key points
you want to make.
—Ask for audience
reaction, to give you time to think ahead to
your next point so you
can blend it in easily.
•
Buy time:
•
Pause thoughtfully before you speak, as well as during your remarks.
A careful pause will enhance your credibility as well as your
confidence.
• Rephrase the
question or the introduction of the topic
• Memorize some
quotes and sayings that will impress your audience. “You know,
Mark Twain once said,
‘I’m sorry this letter is so long; I didn’t have
time to
write a shorter one.’
I think his comments is especially relevant now, because…”
• Prepare some
ready-made transitions, comments, and beginnings: “On the other
hand; there are several implications to this. For example, what will
this mean for product development?”
The
key to ad-lib success is practice: look for opportunities to share
your ideas impromptu. The more you do it, the better you’ll get
at it.