Q.
I manage a department of 24 hourly and salaried people and I hear
them complaining more and more about work stress. We’ve had
team meetings to identify some of the issues, but I wonder if there
are some general things I can do to keep productivity up but make my
staff’s work lives less stressful. Thanks. —
Ted. M.
A. You’ve
already taken an important step by acknowledging the problem, and
searching for information.
Stress
levels are rising dramatically in today’s workplace, especially
among young professionals, according to health expert Sharon Beavon,
managing director of Hopewood Health Retreat in Australia
(www.hopewood.com.au)
And
because younger professionals don't expect to be worn out, they don't
know how to cope, she says. Beavon says business is becoming
increasingly difficult, with more people competing for top positions.
Women are also increasingly entering professions traditionally
dominated by men. “Young professionals haven't considered being
worn out, and they don't know how to manage it,” she says.
“More often than not they turn to alcohol and cigarettes.”
Teaching
and IT are some of the industries “making extremely high
demands of young people. Teaching is such a stressful environment
now—there is so much pressure from so many different areas -
school, government, students and parents,” she says.
But
while she admits industry has high expectations of its young
employees, Beavon says people need to take responsibility and learn
to manage stress in order to achieve. “People get anxious, lose
their self confidence and blow things out of the water.” She
advises those who are driven to succeed, but are feeling overwhelmed,
to ask themselves: “Do I really want to feel like this?”
Beavon
believes today’s employees need to take time out to focus on
their own health and learn how to relax. And it’s vital to
speak up. “People complain about their situation but won't make
the change,” she says. “You need to accept [your
position] or change it.
You can't expect the
whole workplace to change, so you have to think about what you really
want to do. Speak up to management, ask your manager if you feel you
need extra training. If you’re unhappy, you should speak to
your manager to see if you might be able to change your job so that
your skills are better used.”
Assertiveness
is vital. “Make the boss aware, she says. “You can't
expect your manager to guess that you're stressed. Here are some
strategies she suggests to achieve more balance and less stress at
work and at home. You may want to share them with your staff:
• Cut down on
coffee; too much caffeine will increase your anxiety and stress
levels.
• Drink lots of
fresh water.
• Take regular
breaks, have healthy snacks and healthy drinks on hand so you're not
reaching for the coffee, which depletes your resources at the end of
the day
• No matter how busy
you are, take time out for stretching and relaxation
• Step up activities
like yoga and walking that focus on breathing.
• Remember to
breathe deeply when someone's shouting or you're in a stressful
situation.
• If you're going
through a stressful time, try to step back and put things into
perspective. (Take a “Power Pause”—a few minutes
to assess the situation, consider your options and the consequences
of each.)
• If stress is
getting the better of you, look into stress management workshops,
tapes or books.
•
Take responsibility for your own health and how you are feeling
• Be assertive.
Speak up for what you want and share your concerns.
• Get moving.
Regular exercise not only releases feel-good endorphins, it increases
blood flow through the body and affects the brain, leading to
"mental fitness" as well as physical fitness.
• Focus on good
nutrition - this is also important for mental fitness, good
circulation
and metabolism. Cut out
junk foods and opt for more fruits and vegetables.
• Realize that it's
OK to seek outside support to help you manage your stress and
achieve balance.
Cat
naps at work boost productivity
This
idea may be a shocker, and many companies are likely to resist it.
For years researchers have found that a short “power nap”
boosts productivity and significantly improves alertness, energy and
productivity, while reducing fatigue for at least two hours. But
snooze past the 10-minute mark and you lose the rejuvenating side
effects. (Studies showed that when people slept for 20 or 30
minutes, they went into a deeper sleep and they woke up feeling
groggy, confused and disorientated.)
It’s
only recently that some employers in the US and Canada have
encouraged their workers to take naps. Consider this idea: Investing
only about 10 minutes of a company’s time in a short nap can
achieve some immediate and lasting benefits in workers’
well-being and productivity. Why no try it, and find out for
yourself?